Urben Rider customer app
Book, follow and manage your ride in one place.
Search your destination, review available ride options, connect with your captain and keep trip information close at hand.
iPhone and Android
The website includes dedicated App Store and Google Play links. Add the published URLs in assets/site-config.js.
Core experience
Everything needed for a normal booking
Available features may differ by city, ride category, payment method and app version.
Set pickup and destination
Search places, review the selected map points and correct them before confirming.
Review ride information
Compare available categories and the fare or estimate displayed before requesting.
Check your captain
View the assigned captain, vehicle and registration details in the app.
Follow trip progress
Receive status updates from request and arrival through trip completion.
Manage payments
Use supported payment methods and access transaction or invoice information.
Get support
Report a trip, payment, safety or account issue through the available support channels.
Before each ride
Take a moment to verify the details
- Confirm the pickup point is safe and accessible
- Match the captain name and vehicle details
- Use the correct OTP or trip-start code only when ready
- Wear a helmet where required and use available restraints
- Do not share passwords, PINs or unnecessary personal information
Get the rider app
Both mobile platforms are represented and ready for the final published store URLs.