About Urben Rider
Local mobility should feel straightforward.
Urben Rider is designed to make everyday ride booking easier to understand for customers and more manageable for captains.
Download the appOur focus
Clear booking, practical safety controls, transparent trip information and support that is easy to reach.
Why we are building it
Designed for the realities of city travel
Short trips, uncertain wait times, changing traffic and different ride needs can make everyday travel harder than it should be. Urben Rider brings available bike, auto and cab options into one consistent booking experience.
We aim to show relevant trip information before and during a ride, help riders verify who they are travelling with, and give captains the tools needed to manage requests responsibly.
Clarity
Important booking, fare and trip details should be easy to find and understand.
Safety
Product choices should help riders and captains make safer decisions.
Respect
Everyone using the platform is expected to treat others fairly and lawfully.
Accountability
Support, complaints and privacy requests should have clear paths to resolution.
What we provide
A digital platform connecting riders and independent captains
Urben Rider facilitates ride requests and related technology. The exact legal relationship and service structure are governed by the Terms of Use and applicable local law.
Customer experience
Booking, ride selection, trip status, payment information, ratings and support access.
Captain tools
Onboarding, ride requests, navigation support, trip progress and earnings information.
Trust controls
Verification workflows, trip records, reporting channels and account protection measures.
Move with Urben Rider
Choose the customer app to book rides or the Captain app to explore earning opportunities.