Your privacy is our priority. Learn how Urban Ridar protects your data and ensures your safety.
At Urban Ridar, we believe your privacy is a fundamental right. We are committed to transparency in how we collect, use, and protect your personal information.
We collect only the essential information required to provide you with safe and efficient ride services:
Share location for pickup
Encrypted data transmission
Connect with verified captain
Data secured & ride logged
We implement multiple layers of security to protect your information:
Technical Security: 256-bit SSL encryption, secure cloud infrastructure, regular penetration testing.
Data Retention: Ride data stored for 12 months for legal compliance, then anonymized.
Third-Party Security: All partners undergo rigorous security assessments.
Your location is critical for our service, but we respect your privacy:
🔍 Active Tracking Only: Location access is required ONLY during active rides
⏱️ Temporary Storage: Location data is deleted after 24 hours
👁️ No Surveillance: We don't track you when you're not using our app
You have complete control over your data:
View your complete ride history and personal information
Correct or modify your profile details anytime
Permanently remove your data from our systems
Our privacy team is available 24/7 to address any concerns or questions about your data.
Contact Privacy TeamEmail: privacy@urbanridar.com
Response Time: Within 24 hours
Last Updated: January 2026
We may update this policy periodically. We'll notify you of significant changes through the app or email.